![]() ![]() ![]() If you call and they are open then you can take your machine to the shop and ask for help. You can also Google Sears Service Center with your zip code for a center in your area. If you have a Michael's or Jo Ann's near-by you could ask them if they have the name of a Janome repair person that might help you. I would ask for a price before letting them do anything to the machine. They will probably direct you to an area Janome dealer but they may help you if they can see your machine. If this is not possible then my next suggestion would be to contact Janome and ask for help. ![]() You do not say how long you have had your machine or if this is the only problem you are having but if it is a 'newly' acquired machine then I would suggest you contact someone where you purchased your machine and ask for help. Make sure you pull enough thread up from the bobbin and the needle to have a nice little tale at the back so that you can start sewing again. Basically, you just put the thread down the right side and around the bottom and up around the arm and straight down. Take the thread out of your machine and on all machines, they have a thread guide or arrows that can be followed. Watch how you thread this canister to make sure the thread is moving correctly. Put this back together and now take your bobbin and put it back in the canister. Remove all the lint and dust in his area using a small brush. it would also help if you took apart the bobbin canister and the holder to do a good cleaning of this area before you start again. You just have an issue of threading the machine incorrectly and not installing the bobbin in the right way. ![]()
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